We aim to process your order within 3-5 business days of receiving your order. You will be contacted if for any reason part or all of your order cannot be fulfilled within this time with an expected delivery date.
The goods are sent by our contracted carrier within the US and based on the value of your order prior to any discounts:
|Value of Goods
We offer free delivery on orders over $250 (US delivery addresses only). This is based on our Standard Delivery Service. Express shipping is not available at this time. Once you've completed checkout, we cannot reroute your order or change your shipping address.
For security purposes, we're unable to redirect a shipped package. If our shipper is unable to deliver the package to the address you provided, the parcel will be returned to our fulfillment center and processed as a return.
We will only accept orders via Shop Online for delivery within the US and Canada. If you require delivery to any other destination then please contact our consumer services on (800) 374-6479 or email us at firstname.lastname@example.org.
We reserve the right not to accept your order at our own discretion.
Shipping to Canada
For information on our shipping service to Canadian delivery addresses please click here.